Trying out new software can be daunting, and we understand that.
Keep reading to find answers to our FAQs.
General Questions regarding Merge-X, our plans & pricing, and much more.
You can cancel super easily via your account. No further costs will be charged upon cancellation.
Yes! While most software solutions choose to charge their customers based on usage, our solution offers you unlimited usage.
Setting up your account is quick and straightforward. However, if you need assistance during the process, our team is here to help every step of the way. Feel free to reach out to info@merge-x.com.
Reach out to us at info@merge-x.com. We try to respond within 2 hours.
Have questions about how Merge-X works? Check out the most common questions below for more information.
Merge-X does not save any passwords. We make use of OAuth 2.0 to access Google’s APIs. This means that your client logs in via Google, and gives Merge-X permission to link your accounts. Under no circumstance do we receive your or your clients passwords for Google.
Suppose you want to request access to a Google Ads Account. You are under the assumption that your new client also has a Google Analytics Account, but you aren’t sure.
Using Merge-X you can send your client a link in which you request access to both Google Ads & Google Analytics. If your new client does not have a Google Analytics account, they can simply connect their Google Ads Account using the link you just generated. There is no need to select a Google Analytics Account or send seperate links.
Suppose you want to request access to a Google Ads Account. You are under the assumption that your new client also wants to link their Google Analytics Account, but you aren’t sure.
Using Merge-X you send them a link requesting access to the accounts. Your client wishes to add your to their Google Ads Account, but not their Google Analytics Account. They can then opt out of granting Merge-X access to Google Analytics, while allowing for Google Ads access. Your client can then proceed as per the normal onboarding flow.
Note that to link an account, we might request more than 1 scope per account (e.g. Google Tag Manger). You will not receive access if your client only grants one of the two required permissions.
Yes! Once your client has given you access, we send you an automated email notifying you of which accounts you’ve just been given access to.
Most definitely! Make sure to test your link with a different Google Ads (MCC) from your linked MCC. Once you’ve tested your link, make sure to reconnect your MCC in your account portal. Other than that, go for it!
Curious what our plans are for the future? Check out what we’re building.
We’re proud of what we’ve accomplished so far, but we believe there’s always room for improvement. To enhance your onboarding experience for you and your clients, we’re excited to introduce the following features:
Stay tuned for these enhancements that will make your onboarding process even smoother!”
You can currently use Merge-X to instantly connect to Google Ads, Google Merchant Center, Google Analytics, and Google Tag Manager. We believe that this is already a competitive offering for most agencies specializing in Products & Services offered by Google. However, we’re also very excited to integrate with other platforms in the near future.
First up are!
Any other platforms you which to use? Get in touch and let us know!
Start your free trial now to experience how seamless onboarding is the future of digital agencies.